The question of whether to offer customers rebates for bad service or expand broadband access throughout the state is now pretty much for Fairpoint to decide. The telecom company faces $2.8 million in fines related to a series of service problems that cropped-up back in 2009. Rather than return the fees to customers, Fairpoint asked [...]
Fairpoint’s struggles since taking over Verizon’s northern New England land line network in 2007 have been well-documented in the media with varying levels of snark. A running theme the company’s cited over the years has been competition-stifling state regulations. Now, SB 48, a bill Fairpoint believes will help remedy the situation, is making its way [...]
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