Audit faults DEP response to gas drilling water complaints
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Marie Cusick

Marie Cusick/ StateImpact Pennsylvania
Protesters outside the DEP's Harrisburg headquarters in April 2013. Auditors criticize the department for communicating poorly with citizens who complained about water issues related to gas development.
Pennsylvaniaâs Department of Environmental Protection failed to adequately track and respond to public complaints about water quality related to natural gas development, according to a report released today by the state Auditor Generalâs Office.
Auditors found the department lacking in eight key areas â citing it for sloppy record-keeping, lax oversight of drilling waste and gas well inspections, and poor communication with people who complained gas drilling contaminated their water. In some cases, auditors say it took months or even years for the DEP to log complaints into its internal tracking system.
The report covers DEP operations in the first few years of the gas boom â from January 2009 through December 2012. Itâs the result of a campaign pledge by Auditor General Eugene DePasquale, a Democrat and former DEP staffer, who vowed to look into how the department handles water complaints related to gas drilling.

Marie Cusick/StateImpact Pennsylvania
Auditor General Eugene DePasquale says the state wasn't prepared for the gas boom.
âDEP is underfunded, understaffed and inconsistent in how it approaches shale gas development,â DePasquale said at a press conference, âItâs like firefighters trying to put out a five-alarm fire with a 20 foot garden hose.â
The DEP disputes all of the auditâs eight findings, but does agree with most of the reportâs 29 recommendations for improvement. In a lengthy response, the agency says the audit findings are outdated because it has improved and updated many of its procedures.
âMost of this audit reflects how our Oil and Gas program formerly operated, not how the program currently functions,â said DEP Secretary Chris Abruzzo in a statement. âWe also agree with many of the helpful recommendations in the Auditor Generalâs report.â
As to the accuracy of its record-keeping, the DEP says auditors tried to use its electronic databases to ask questions they were never designed to answer and in some cases the auditing staff failed to understand how those databases work.
The auditors disagree and say early on in the process, the agency blocked access to records and in some cases took months to provide basic data-sets.
Environmental groups praised the audit and say the DEP needs more funding.
âWhen our citizens have greater access to information about kennel inspections and restaurant inspections than they do natural gas well inspections, we have a problem.â said John Norbeck, Vice President of PennFuture.
Former DEP Secretary John Hanger, who served in the Rendell administration and ran the department during part of the time period under audit, says he has no quarrel with DePasqualeâs findings and recommendations, but heâd like to see more changesâ including a 50 percent staff increase in DEPâs oil and gas bureau, stronger regulations, and an independent office to handle public complaints related to the gas industry.
âQuite a lot of the audit findings have to do with handling the complaints,â he says. âYouâre not going to fix those problems without creating a new office.â
Hangerâs successor, former DEP Secretary Mike Krancer, who served in the Corbett administration, took a number of issues with the audit on his blogâ including questioning whether the report correctly examined issues actually related to natural gas development.
âThe report is a shot at the dedication and efficaciousness of hard working DEP personnel, especially inspectors,â Krancer wrote.
The gas industry trade group, the Marcellus Shale Coalition, says its member companies are willing to pay higher well permit fees so DEP can hire more inspectors.
âItâs clear that Pennsylvaniaâs regulatory regime is effectively meeting its objectives of protecting our environment and making certain that shaleâs broad benefits are fully realized,â said MSC spokesman Patrick Creighton in an email.
Patrick Henderson, who serves as Governor Corbettâs Energy Secretary, says the DEP has been a national leader in regulating shale gas, and believes DePasqualeâs findings raise questions about whether the audit was politically motivated.
âThe Auditor General went to great pains to say heâs not maligning the work ethic, character, and integrity of the employees of DEP, yet in his findings I donât see anything that reflects positively on the work theyâre doing,â Henderson said.
For the first time today, the DEP released its accounting of how many water supplies in the state have been adversely impacted by oil and gas operationsâ a total of 209 since the end of 2007.
Note: this story has been updated with reaction to the audit