{"id":2207,"date":"2011-09-27T17:29:57","date_gmt":"2011-09-27T21:29:57","guid":{"rendered":"http:\/\/stateimpact.npr.org\/new-hampshire\/?p=2207"},"modified":"2011-09-29T11:12:33","modified_gmt":"2011-09-29T15:12:33","slug":"how-junk-mail-is-helping-to-prop-up-the-postal-service","status":"publish","type":"post","link":"https:\/\/stateimpact.npr.org\/new-hampshire\/2011\/09\/27\/how-junk-mail-is-helping-to-prop-up-the-postal-service\/","title":{"rendered":"How Junk Mail Is Helping To Prop Up The Postal Service"},"content":{"rendered":"<p>There&#8217;s no doubt the <a title=\"US Postal Service\" href=\"https:\/\/www.usps.com\/\" target=\"_blank\">US Postal Service<\/a> is struggling. It faces a <a title=\"Postal Service Is Nearing Default as Losses Mount\" href=\"http:\/\/www.nytimes.com\/2011\/09\/05\/business\/in-internet-age-postal-service-struggles-to-stay-solvent-and-relevant.html?_r=3&amp;pagewanted=1&amp;hp\" target=\"_blank\">multi-billion dollar deficit<\/a>, and is <a title=\"Up to 5 NH post offices closing\" href=\"http:\/\/www.newhampshire.com\/article\/20110727\/NEWS02\/707279983\" target=\"_blank\">considering closing thousands of post offices<\/a>.\u00a0 For years, the USPS has been complaining that email is eating into its market share.\u00a0 And they&#8217;re probably right.\u00a0 After all, how many letters, cards, and packages do <em>you<\/em> usually get in a week?\u00a0 What you&#8217;re more likely seeing in your mailbox is exactly what I&#8217;m seeing: mountains of ads, address labels, and catalogs you never asked for, and don&#8217;t want.<\/p>\n<p>All of this commercial detritus<a title=\"StateImpact Wants To Know: Is Junk Mail Propping Up The Ailing Postal Service?\" href=\"http:\/\/stateimpact.npr.org\/new-hampshire\/2011\/09\/26\/stateimpact-wants-to-know-is-junk-mail-propping-up-the-ailing-postal-service\/\" target=\"_blank\"> begs the question<\/a>: How much is junk mail propping up the US Postal Service?<\/p>\n<div id=\"attachment_2221\"  class=\"wp-caption module image center\" style=\"max-width: 620px;\"><a class=\"fancybox\" title=\"You'd be surprised at how important junk mail is to the Postal Service.\" href=\"http:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933421.jpg\" rel=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-large wp-image-2221\" title=\"U.S. Postal Service Proposes Cutting 120,000 Jobs\" src=\"http:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933421-620x413.jpg\" alt=\"\" width=\"620\" height=\"413\" srcset=\"https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933421-620x413.jpg 620w, https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933421-300x200.jpg 300w, https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933421-220x146.jpg 220w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/a><p class=\"wp-media-credit\">Justin Sullivan \/ Getty Images<\/p><p class=\"wp-caption-text\">You&#39;d be surprised at how important junk mail is to the Postal Service.<\/p><\/div>\n<p><!--more-->&#8220;We don&#8217;t use the &#8216;<em>J<\/em>&#8216; word.&#8221;<\/p>\n<p>That&#8217;s what Tom Rizzo told me when I called and asked him the question.\u00a0 Rizzo&#8217;s the spokesman for the Postal Service&#8217;s Northern New England District, which serves Maine, New Hampshire, and Vermont.\u00a0 &#8220;Standard Mail or Advertising Mail is an extremely important part of our mail mix these days, since stamped mail started declining in 1998.&#8221;<\/p>\n<p>How important is it?\u00a0 Rizzo pulled up some numbers for me.\u00a0 &#8220;Total mail volume First-Class in 2010 was 78.2 billion pieces,&#8221; he said, while, &#8220;Standard Mail volume, [or] Advertising Mail, was 82.5 billion pieces.\u00a0 That comes to 160.7 billion pieces, and that&#8217;s very close to what our volume was last year.&#8221;<\/p>\n<div id=\"attachment_2225\"  class=\"wp-caption module image right\" style=\"max-width: 300px;\"><a class=\"fancybox\" title=\"A world without junk mail might be less irritating in the short-term, but it could also mean a Postal Service in much worse shape\" href=\"http:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/4558105863_bf19b4d46e_o.jpg\" rel=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-2225\" title=\"No Junk Mail\" src=\"http:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/4558105863_bf19b4d46e_o-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/4558105863_bf19b4d46e_o-300x200.jpg 300w, https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/4558105863_bf19b4d46e_o-620x413.jpg 620w, https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/4558105863_bf19b4d46e_o-220x146.jpg 220w, https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/4558105863_bf19b4d46e_o.jpg 1002w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p class=\"wp-media-credit\">Rupert Ganzer \/ Flickr<\/p><p class=\"wp-caption-text\">A world without junk mail might be less irritating in the short-term, but it could also mean a Postal Service in much worse shape<\/p><\/div>\n<p>So saying ad mail is, &#8220;an extremely important part of our mail mix&#8221; is something of an understatement.\u00a0 It&#8217;s more than <em>half<\/em> our mail<em>&#8212;<\/em>if you don&#8217;t count things like express delivery, media mail, parcel service, and some of the USPS&#8217; more esoteric delivery options.\u00a0 (I unofficially call this mix &#8220;the regular mail,&#8221; because I don&#8217;t get packages, certified letters, and flat-rate boxes sent to me everyday.)<\/p>\n<p>Seeing the sheer numbers for Standard vs. First-Class mail, you could be forgiven for believing that basically, <a title=\"Fingerhut\" href=\"http:\/\/www.fingerhut.com\/?CTid=265&amp;CTKey=fingerhut&amp;CTCampaign=GGL_Fingerhut_-_Top_Brand&amp;CTKeyGrp=Fingerhut_-_Brand_-_Top_Brand&amp;CTSeng=Google&amp;cm_mmc=ps-_-GGL_Fingerhut%20-%20Top%20Brand-_-fingerhut&amp;s_kwcid=TC|15809|fingerhut||S|e|6772710640&amp;gclid=CJiI7ayqvqsCFcjb4AoddUtwvw\" target=\"_blank\">Fingerhut&#8217;s<\/a> all that&#8217;s keeping the Postal Service afloat.<\/p>\n<p>Rizzo said it&#8217;s not like that.<\/p>\n<p>&#8220;While Advertising Mail takes up a larger percentage of mail today, it takes on average three pieces of mail to make up the contribution of a single piece of First-Class mail.&#8221;<\/p>\n<p>But in 2010, the Postal Service found it was actually closer to a 1:2 ratio, <a title=\"Postal Facts 2011\" href=\"http:\/\/about.usps.com\/future-postal-service\/postalfacts-2011.pdf\" target=\"_blank\">with First-Class Mail bringing in $34 billion while mail termed &#8220;Advertising&#8221; brought in $17.3 billion<\/a>.<\/p>\n<p>Whether it&#8217;s 1:2 or 1:3, ratios like that are the kinds of talking points that show up on an agency fact sheet.\u00a0 They&#8217;re very, very hard to check.\u00a0 Given the average Rizzo cited, it&#8217;s clear the people who send us letters inviting us to change our insurance pay significantly less than the woman sending her grandson a graduation card.\u00a0 And this led to an interesting pair of conversations between Tom Rizzo and me, the highlights of which are presented here:<\/p>\n<p class=\"question\"><span class=\"abbr\" title=\"question\">Q: <\/span>&#8220;So what is the standard rate for Standard mail?&#8221;<\/p>\n<p class=\"answer\"><span class=\"abbr\" title=\"answer\">A: <\/span>&#8220;It&#8217;s less than the First-Class rate.\u00a0 Those mailings are designed for mass mailings, so they&#8217;re more economical, and help drive the economy.\u00a0 Advertising mail comes in all shapes, sizes and forms.&#8221;<\/p>\n<p class=\"question\"><span class=\"abbr\" title=\"question\">Q: <\/span>&#8220;So can you give me a range?&#8221;<\/p>\n<p class=\"answer\"><span class=\"abbr\" title=\"answer\">A: <\/span>&#8220;I want to stress once again&#8230;it&#8217;s very difficult to put a particular number on it because there are so many different categories of advertising mail.\u00a0 I can say&#8230;the most economical way of doing ad mail, it can be done with as little as 14.2 cents apiece, but that requires the customer to do more.&#8221;<\/p>\n<p class=\"question\"><span class=\"abbr\" title=\"question\">Q: <\/span>&#8220;What would you get for 14.2 cents?&#8221;<\/p>\n<p class=\"answer\"><span class=\"abbr\" title=\"answer\">A: <\/span>&#8220;That could be an 8&#215;10 sheet of paper folded in half.\u00a0 Roughly comparable to First Class, one ounce size.&#8221;<\/p>\n<p class=\"question\"><span class=\"abbr\" title=\"question\">Q: <\/span>&#8220;So is that like the letters insurance companies send out?\u00a0 And what&#8217;s the difference between what say, they would pay versus a catalog, like FingerHut or even L.L. Bean?&#8221;<\/p>\n<p class=\"answer\"><span class=\"abbr\" title=\"answer\">A:\u00a0 <\/span>(Frustrated sigh) &#8220;I think somehow we&#8217;re not connecting.\u00a0 There are very, very specific requirements on classes of mail, rates of mail&#8230;There are manuals on this stuff, so it&#8217;s just very, very difficult to answer in a manner that&#8217;s easy to reduce down to a sentence.\u00a0 So I can&#8217;t give you a number.&#8221;<\/p>\n<div id=\"attachment_2226\"  class=\"wp-caption module image left\" style=\"max-width: 300px;\"><a class=\"fancybox\" title=\"Besides letter carriers, mail sorters, and clerks, the USPS employs people who deal specifically with junk mail\" href=\"http:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933433.jpg\" rel=\"\"><img decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-2226\" title=\"U.S. Postal Service Proposes Cutting 120,000 Jobs\" src=\"http:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933433-300x216.jpg\" alt=\"\" width=\"300\" height=\"216\" srcset=\"https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933433-300x216.jpg 300w, https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933433-620x446.jpg 620w, https:\/\/stateimpact.npr.org\/new-hampshire\/files\/2011\/09\/120933433-220x158.jpg 220w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p class=\"wp-media-credit\">Justin Sullivan \/ Getty Images<\/p><p class=\"wp-caption-text\">Besides letter carriers, mail sorters, and clerks, the USPS employs people who deal specifically with junk mail<\/p><\/div>\n<p>After another futile (and most likely annoying) attempt to get some sort of number from him beyond the 14.2 cents figure, Rizzo told me that the USPS actually employs a number of bulk mail specialists.\u00a0 And they&#8217;re probably the only people who could answer my specific questions.\u00a0 That&#8217;s right: There are people who navigate the labyrinthine regulations on what <a title=\"Publishers Clearinghouse\" href=\"http:\/\/new.pch.com\/\" target=\"_blank\">Publisher&#8217;s Clearinghouse <\/a>pays for postage versus the nuns who send crucifixes along with their donation letters.<\/p>\n<p>So I decided to take a look for myself.\u00a0 After all, Standard Mail rates are public information.<\/p>\n<p>And I quickly found out that Rizzo&#8217;s got a point: They&#8217;re pretty much incomprehensible to a layperson.\u00a0 If you go <a title=\"Price List\" href=\"http:\/\/pe.usps.com\/text\/dmm300\/Notice123.htm#1553346\" target=\"_blank\">here<\/a>, you can actually see USPS rates for a variety of mailings, including Standard, or Ad Mail.\u00a0 And if you print the document, it&#8217;s 103 pages of pure arcana.\u00a0 Carrier routes vs. Automation.\u00a0 Saturation vs. Basic.\u00a0 AADC vs. Mixed AADC.\u00a0 Three-Digit vs. Five-Digit.\u00a0 Non-Profit vs. Commercial.\u00a0 Letters vs. Large Envelopes vs. Parcels.<\/p>\n<p>You&#8217;d probably have better luck translating hieroglyphics without the benefit of the Rosetta Stone.<\/p>\n<p>So what&#8217;s the takeaway from all of this?<\/p>\n<ul>\n<li>You&#8217;re not imagining things.\u00a0 You probably are getting much more junk mail than anything else.<\/li>\n<\/ul>\n<ul>\n<li>That mail could make up better than half your neighborhood mailman&#8217;s (or woman&#8217;s) bag on a given day.<\/li>\n<\/ul>\n<ul>\n<li>The sheer abundance of this mail helps keep letter carriers and bulk mail specialists working.<\/li>\n<li>The size of the bulk mailings, and the number of companies that send them, make junk mail an important part of Postal Service revenue.<\/li>\n<li>But it&#8217;s so cheap overall that it <em>still<\/em> doesn&#8217;t contribute as much to the USPS as First-Class mail.\u00a0 And that&#8217;s despite the continuously declining popularity of sending stamped envelopes through the mail.<\/li>\n<\/ul>\n<p>Then, of course, Rizzo reminds me, there&#8217;s the business angle, &#8220;Mail is about the most economical way of advertising.\u00a0 You can get it in more hands at less cost than virtually any other form of advertising&#8230;That&#8217;s one of the big advantages of hard copy mail, that people have it in their hands and have to evaluate it&#8230;Many people delete spam [from their email inboxes] before they even look at it.&#8221;<\/p>\n<p>In other words, junk mail&#8217;s better for business than spam, because at least you have to take the trouble to throw it away.\u00a0 And if you actually make a guilty donation to the non-profit summer camp that sent you address labels, or decide that the latest commemorative plate from the <a title=\"The Bradford Exchange Online\" href=\"http:\/\/www.bradfordexchange.com\/?cm_ven=BPS&amp;cm_cat=Google|Search&amp;cm_pla=BEX_High%20Volume%20Brand|Bradford%20Exchange&amp;cm_ite=bradford%20exchange|Exact|Home&amp;utm_source=BPS&amp;utm_medium=Google|Search&amp;utm_campaign=BEX_High%20Volume%20Brand|Bradford%20Exchange&amp;utm_term=bradford%20exchange|Exact|Home\" target=\"_blank\">Bradford Exchange<\/a> is a sound investment after all, then Standard mail&#8211;and the Postal Service&#8211;has done its job.<\/p>\n<p>You can find other numbers related to the state of the USPS across the country&#8211;and in New Hampshire&#8211;in my previous post <a title=\"StateImpact Wants To Know: Is Junk Mail Propping Up The Ailing Postal Service?\" href=\"http:\/\/stateimpact.npr.org\/new-hampshire\/2011\/09\/26\/stateimpact-wants-to-know-is-junk-mail-propping-up-the-ailing-postal-service\/\" target=\"_blank\">here<\/a>.<\/p>\n<p><em>*&#8221;More&#8221; Rizzo said, could mean any number of things, but generally, the more sorting a customer does for the ad mail before it hits the Post Office, the less they pay.\u00a0<\/em><\/p>\n<p><em>Ed. Note: In a previous version of the story we quoted Rizzo as saying &#8220;that would be an 8&#215;10&#8230;&#8221; instead of &#8220;that could be an 8&#215;10&#8230;&#8221;\u00a0 We also originally noted 14.2 cents was equivalent to &#8220;First-Class first ounce,&#8221; rather than &#8220;First-Class one ounce size.&#8221;\u00a0 We regret the errors.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There&#8217;s no doubt the US Postal Service is struggling. It faces a multi-billion dollar deficit, and is considering closing thousands of post offices.\u00a0 For years, the USPS has been complaining that email is eating into its market share.\u00a0 And they&#8217;re probably right.\u00a0 After all, how many letters, cards, and packages do you usually get in [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":2221,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[51],"tags":[84,182,180],"acf":[],"_links":{"self":[{"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/posts\/2207"}],"collection":[{"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/comments?post=2207"}],"version-history":[{"count":14,"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/posts\/2207\/revisions"}],"predecessor-version":[{"id":2229,"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/posts\/2207\/revisions\/2229"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/media\/2221"}],"wp:attachment":[{"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/media?parent=2207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/categories?post=2207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stateimpact.npr.org\/new-hampshire\/wp-json\/wp\/v2\/tags?post=2207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}