{"id":17438,"date":"2013-05-10T16:16:56","date_gmt":"2013-05-10T22:16:56","guid":{"rendered":"http:\/\/stateimpact.npr.org\/idaho\/?p=17438"},"modified":"2013-05-14T13:30:49","modified_gmt":"2013-05-14T19:30:49","slug":"bottom-rung-idahos-expanding-call-center-industry","status":"publish","type":"post","link":"https:\/\/stateimpact.npr.org\/idaho\/2013\/05\/10\/bottom-rung-idahos-expanding-call-center-industry\/","title":{"rendered":"Bottom Rung: Idaho’s Expanding Call Center Industry"},"content":{"rendered":"

<\/del>Call center jobs have boomed in Idaho<\/a>. The industry has added thousands of jobs in the state over the last decade. EMSI<\/a>, a Moscow, Idaho-based company that analyzes employment and economic data, projects that growth will continue in the near-term.<\/p>\n

\"\"<\/p>\n

Data Source: Economic Modeling Specialists Intl.<\/p>\n

<\/p>\n

Bottom Rung: Living On Low Wages In Idaho<\/h4>\n

Part 1: Bottom Rung: Two Idaho Workers Talk About Life On Low Wages <\/a><\/p>\n

Infographic: Bottom Rung: Expenses Are Tough To Pay On Idaho’s $7.25 Minimum Wage<\/a><\/p>\n

Part 2: Bottom Rung: Why An Influx Of Retirees To Idaho Is Creating More Low-Wage Jobs<\/a><\/p>\n

Charts: Bottom Rung: Migration By The Numbers<\/a><\/p>\n

Part 3: Bottom Rung: The Workforce Shift That’s Costing Idaho Good-Paying Jobs<\/a><\/p>\n

Chart: Bottom Rung: Construction Jobs Gained And Lost, And Their Place In Idaho\u2019s Economy<\/a><\/p>\n

Bottom Rung: Gov. Otter Touts Idaho’s Low Wages To Attract Gun Companies<\/a><\/p>\n

Part 4: Bottom Rung: Why Building A Strong Idaho Economy Takes Public Investment<\/a><\/p>\n

Chart: Bottom Rung: Idaho\u2019s Expanding Call Center Industry<\/p>\n

Part 5: Bottom Rung: Why One Idaho Border Business Chose Washington<\/a><\/p>\n

Bottom Rung: The Politics Of Increasing Idaho’s Minimum Wage<\/a><\/p>\n

Two-Way: Bottom Rung: Longtime Idaho Economist Stresses Education And Healthcare To Boost Wages<\/a><\/p>\n

Data: Bottom Rung: Idaho Has More Minimum Wage Workers Than 18 States<\/a><\/p>\n

Background: Making Money In Idaho, A Guide To Wages<\/a><\/p>\n

<\/div><\/p>\n

The chart above uses the same data employed in this morning’s radio story<\/a>.\u00a0 EMSI finalized a new report today that shows somewhat slower growth for the industry than their previous report. It projects there will be just over 12,100 call center jobs in Idaho by 2022, as opposed to the 14,080 previously projected.<\/p>\n

Based on that new data, the number of call center jobs in Idaho has grown by more than 250 percent since 2001. By 2022, it’s expected to have grown by 325 percent.<\/p>\n

Especially striking is the concentration of call center jobs in Idaho compared to the nation overall.\u00a0 Comparing percent employment in the industry in Idaho to percent employment in the industry in the nation, EMSI’s analysis finds that Idaho has four times the concentration of call center jobs.<\/p>\n

At a recent call center job fair in Boise, the eight companies offering jobs had starting wages ranging from $9 to $13 an hour. Idaho call center workers earn about 20 percent less per year than call center workers on average, according to EMSI.<\/p>\n","protected":false},"excerpt":{"rendered":"

Call center jobs have boomed in Idaho. The industry has added thousands of jobs in the state over the last decade. EMSI, a Moscow, Idaho-based company that analyzes employment and economic data, projects that growth will continue in the near-term. Data Source: Economic Modeling Specialists Intl.<\/p>\n","protected":false},"author":46,"featured_media":17466,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[12],"tags":[230,143],"acf":[],"_links":{"self":[{"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/posts\/17438"}],"collection":[{"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/comments?post=17438"}],"version-history":[{"count":1,"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/posts\/17438\/revisions"}],"predecessor-version":[{"id":17467,"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/posts\/17438\/revisions\/17467"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/media\/17466"}],"wp:attachment":[{"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/media?parent=17438"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/categories?post=17438"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stateimpact.npr.org\/idaho\/wp-json\/wp\/v2\/tags?post=17438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}