The question of whether to offer customers rebates for bad service or expand broadband access throughout the state is now pretty much for Fairpoint to decide. The telecom company faces $2.8 million in fines related to a series of service problems that cropped-up back in 2009. Rather than return the fees to customers, Fairpoint asked [...]
Fairpoint Communications customers might get a small sliver cut from their phone bills. It all depends on an upcoming Public Utilities Commission decision about how, exactly, the company can pay some hefty fees. As Bob Sanders reports for TheLobbyNH.com, the PUC recently slapped Fairpoint with $2.8 million in “penalties for inadequate service”: “The PUC had [...]
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